PLAN A CRUISE; Today's Deals; By the time I got a hold of someone, they asked me to fill out a report. Total tourist scam. Address: 1050 Caribbean Way. Lack of delay information, never received comps that were promised, EXTREMELY DISAPPOINTING TRIP ON ROYAL CARIBBEAN CRUISE TO ALASKA NEVER AGAIN WILL USE THIS CRUISE LINE. Next day head chief came to our table to apologize, wrote down our room numger to receive a comp, which we never received. Customer Number 866-562-7625 - by the Numbers. Very disappointment in this cruise, it was a waste of money, no more Royal Caribben Cruises! If you prefer to call, our teams will be happy to discuss things with you: *Please see all applicable Terms & Conditions for Promotions. According to Royal Caribbean's website, in most cases, refunds will post to the original form of payment about 7 to 10 days after theyre fully processed. Do you know about when you'd like to sail? 0000033617 00000 n 0000011713 00000 n Royal Caribbean International's next-generation ship will feature a number of innovations. Hi Tevanna, I also was given an OBC. If your cruise was cancelled by the cruise line, you can avoid waiting on the phone to cancel by using an online form. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 0000037006 00000 n 10:00AM-2:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-12:00PM), (Mon-Fri: 8:00AM-11:00PM / Sat & Sun: As many know this cruise was cut short due to medical emergency on previous weeks sailing so it was only a 6 day sailing. Have received no response to one I was using.So do not know if being ignored of what. cruise ship? Contact | Royal Caribbean Group Press Center Updated 12 days ago. (We paid $2506.64 for a JUNIOR SUITE. Celebrity Guest Relations Department 1-844-418-6824; Post Cruise Questions or Comments: cec@celebrity.com; Lost and Found / Lost Luggage 1-844-418-6824; Lost and Found / Lost Luggage: cec . Each of my family members booked their own cruises and shared the information among SAFETY NOTICE: ComplaintsBoard has analyzed Royal Caribbean Cruises and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Full refund from this terrible excursion, 2092575 -Brisbane to Tasmania departing 30th January 2023, returning Brisbane 8 February 2023, a Back-to-back cruise from booking number 5866810, Brisbane to Pacific Islands departing 20 January 2023 returning 30th January 2023. v]:/5B&'$5H^Hu2CQ+c3")a}o+Wj6!dVw I N^ sA"5:#!'*aW W/=]*42 AN09@#.u(TJ/R5 Contact Us Get support by Phone or Email 0344 493 4005 Email Your Questions Locate a Travel Agent a refund of the Voom package, I just got off a cruise and my a/c arrived today I am asking y do u charge in US $ when in Australian waters we pay for the cruise in Australian.