. Horizon Hobby's Custom RC Car and Truck Shop Apparel. of the United States, Horizon Hobby Service Center Purchased an ECX temper gen2 from a hobby store during a recent trip and a couple of batteries into it (first week of ownership) the front right axle pin disappeared rendering the crawler to a 3x4. Yes they put crappy servos in. Lithium-ion battery-powered equipment and/or devices must have the batteries removed prior to shipping unless the battery is installed in the device and protected from short-circuit. Customer service. I will change my flying platform to another brand! Contact Us - Pro-Line Racing Auto Services . Now you can reach them for help with your Horizon products Monday through Saturday, from 8:00 a.m. to 7:00 p.m. Central. You can't even send this product back cause they won't authorize it to be returned. Any kit or engine powered by flammable gas or nitro fuel must be thoroughly emptied and purged. From our world-class innovative products and customer experience, our commitment to the customer is at the heart of . Call Horizonhobby.com customer service faster with GetHuman. (24) 24 product ratings - E-FLITE UMX PT-17 EFLU3080 Horizon Hobby radio control airplane micro biplane. To find your local Spektrum dealer, please use our Shop Local feature. You can reach us by telephone at 530-894-5041, Monday thru Friday, 7 a.m. to 6 p.m. Pacific Standard Time. Current Wait: 120 mins (89m avg) Hours: Mon-Fri 8am-7pm, Sat 8am-5pm CST; best time to call: 9:30am. But that's something I've encountered with every hobby supplier I've ever bought from. To determine the current status of your product, please follow the link below. Horizon Hobby: Reviews, Complaints, Customer Claims | ComplaintsBoard I call, leave my call back number. I am looking into cancelling via paypal and ordering something else. Shut-off valves, if present, must be in the closed position, and all fuel tank caps or closures must be securely in place. By clicking OK, you are entering the My Spektrum site. Confirm E-Mail. Complete the Horizon Hobby online service request form and include it with your product when you send it in to our Service Center. Horrible customer service! Horizon service is limited to Product compliant in the country of use and ownership.
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