Copyright 1995-2023 eBay Inc. All Rights Reserved. When carefully analyzed, this is one way you can make a better decision about going forward with a transaction. Undisclosed defects in the title, and certain undisclosed defects with the vehicle. She mentioned a 5 day trial after delivery, where she won't be receiving any money. Criminals want to lure you into feeling safe and may also disguise their websites or emails to look like they are from eBay, when they are not. If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As a final step, buyers that are unable to win an eBay Buyer Protection case may in some instances find that their credit card issuer is willing to refund their purchase price through a . For more tips, check out ftc.gov/usedcars and Online Auction Buyers. VPP is automatically included at no additional cost when you complete the purchase of an eligible vehicle on ebay.com or eBay mobile applications. on Check the Trading Cards have a more limited return window. You can search by make, model, year, color, transmission type, distance from you, price range, and more. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. Any damage or listing discrepancies that were disclosed to you prior to taking possession of the vehicle. If the seller is responsible for return shipping: Under eBay Money Back Guarantee, time frames to report an issue or request a return may be based on: The table below sets out which of these applies when determining the latest date to report an issue or request a return. These claims are handled on a case-by-case basis. The vehicle make, model or year is different than what was described in the seller's listing at the time you placed your bid or offer. WARNING ALL EBAY SELLERS! Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. The vehicle had a title with one of the following undisclosed brands (salvage, rebuilt/rebuildable, unrebuildable, reconstructed, scrapped/destroyed, junk, lemon, manufacturer buyback or flood/water damage) at the time of the end of the listing. In some cases, eBay may automatically accept the return on the seller's behalf. Some of this advice may be second nature to you, or may not apply to all sales. For all the details of how eBay Money Back Guarantee works what's covered, what's excluded, and what buyers and sellers need to do please read our full policy. Applicability of eBay User Agreement. What is the eBay buyer protection program? - Quora Copyright 1995-2023 eBay Inc. All Rights Reserved. Our new escrow service protects transactions for watches sold at $10,000 or more. Yes, items may qualify for both Payment with Escrow.com and the Authenticity Guarantee program if they fulfill the criteria of both. Any damage on vehicles 10 years old or older (10-year threshold is based on model year).